1. Introduction
Costa Rica Matt respects your privacy and is committed to protecting the personal information of current clients, prospective clients, and website visitors.

This Privacy Policy explains how we collect, use, store, share, and protect personal information through this website, including through contact forms, property inquiry forms, listing alerts, analytics tools, and advertising platforms.

By using this website or submitting your information, you acknowledge this Privacy Policy.

2. Information We Collect
We may collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• WhatsApp number or preferred contact method
• Property interests and preferred locations
• Budget range and timeline
• Buying, selling, investing, or relocation goals
• Information submitted through contact forms, listing alerts, consultation requests, and other website forms
• Any other information you choose to provide

We may also automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location
• Pages visited
• Time spent on pages
• Referral source
• Website activity and engagement data
• Cookies and similar tracking data

3. How We Use Your Information
We may use your information to:

• Respond to inquiries and property requests
• Communicate with buyers, sellers, and investors
• Send listing alerts, market updates, and requested resources
• Schedule consultations, calls, and showings
• Personalize communications based on your interests
• Improve website performance and user experience
• Measure advertising and lead generation results
• Maintain business records
• Protect the security of our website and systems
• Comply with legal and professional obligations

4. Contact Forms and Inquiry Forms
When you submit a contact form, property inquiry form, or registration form, we may collect and store the information you provide so we can respond to your request and provide real estate-related assistance.

Form submissions may be stored in our website, email systems, CRM tools, or other secure service platforms used to manage communications and follow-up.

By submitting a form, you consent to being contacted by Costa Rica Matt regarding your inquiry and related real estate opportunities, unless prohibited by applicable law.

5. Listing Alerts and Email Communications
If you sign up for listing alerts, newsletters, market updates, or downloadable resources, we may use your contact information to send:

• New property alerts
• Market updates
• Community insights
• Buying and selling resources
• Follow-up communications related to your interests

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

Even if you opt out of marketing communications, we may still send service-related messages when needed to respond to your inquiry or maintain an existing client relationship.

6. Cookies and Similar Technologies
This website may use cookies, pixels, tags, scripts, and similar technologies to operate the website, improve performance, understand visitor behavior, and support analytics and advertising.

These technologies may help us:

• Remember user preferences
• Understand how visitors use the website
• Measure form submissions and conversions
• Improve site functionality
• Show more relevant advertising
• Evaluate campaign performance

Some cookies may be set by us, while others may be set by third-party providers such as analytics, advertising, CRM, chat, video, or form platforms.

You can manage cookies through your browser settings. Where required, we may also display a cookie or consent banner that allows you to manage your preferences.

7. Google Ads, Analytics, and Advertising Technologies
This website may use Google Ads, Google Analytics, conversion tracking, remarketing technologies, and related advertising tools.

These tools may use cookies and similar identifiers to:

• Measure visits, engagement, and conversions
• Understand how users interact with the site after clicking ads
• Improve ad relevance and campaign performance
• Show ads based on prior visits or interactions with this website

Third-party vendors, including Google, may display ads for this business across the internet based on a user’s past visits to this website.

Where required by law, we request consent for advertising and analytics cookies and use consent tools to communicate those choices.

8. Sharing of Personal Information
We do not sell personal information.

We may share personal information only when reasonably necessary with:

• Website hosting providers
• CRM, email, and form service providers
• Advertising and analytics providers
• Contractors or service providers supporting our operations
• Professional advisors such as attorneys, accountants, or consultants
• Government or regulatory authorities when required by law
• Other parties when necessary to protect our rights, website, or business operations

Any sharing is limited to legitimate business, legal, or service-related purposes.

9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

• Secure website hosting
• Password-protected systems
• Restricted administrative access
• Use of reputable third-party platforms
• Ongoing website maintenance and monitoring

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Data Retention
We retain personal information for as long as reasonably necessary to:

• Respond to inquiries
• Provide services
• Maintain client and prospect records
• Analyze business performance
• Comply with legal, tax, and regulatory obligations
• Resolve disputes and enforce agreements

When information is no longer reasonably needed, we may delete, anonymize, or securely retain it as required by law or business needs.

11. International Users
Costa Rica Matt may work with clients and website visitors from multiple countries.

Your information may be processed, stored, or accessed in countries outside your own, including by service providers that help us operate the website and marketing systems.

By using this website or submitting your information, you acknowledge that your information may be transferred internationally, subject to applicable law.

12. Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where applicable
• Withdraw consent where processing is based on consent
• Object to certain processing activities
• Opt out of marketing communications

To make a privacy request, contact us using the information listed below.

13. Children’s Privacy
This website and our services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information from children. If we learn that personal information from a child has been submitted, we will take reasonable steps to delete it.

14. Third-Party Links and Services
This website may contain links to third-party websites, property search tools, maps, videos, mortgage resources, or social media platforms.

We are not responsible for the privacy, security, or content practices of third-party services. Please review their privacy policies separately.

15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, legal obligations, or advertising technologies.

Any updated version will be posted on this page with a revised effective date.

16. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:

Costa Rica Matt
Tierra Pacifica Commercial Center, Office #2 Guanacaste Province Playa Junquillal, 50303, Costa Rica
Matt@costaricamatt.com
+1 463-255-5121
costaricamatt.com